Kindly note to enable a swift and automated workflow from our warehouse to our courier partners and enable all orders to be dispatched within our given timescales, we are not able to edit or cancel your order once it has been placed.

Yes, absolutely! Our Personalized or 'Choose Your Breed' option isn't limited to just traditional pet breeds. We welcome all kinds of furry friends, feathered companions, and scaly buddies! Just let us know what you're looking for, and we'll do our best to make it happen!

We offer unlimited revisions and only ship your product uppon approval. This way we unsure you are 100% satisfied with the final design.

If you haven't received any emails 2-4 days after your purchase, please check your spam folder. If nothing's there, reach out to us at itsrainingpets.official@gmail.com - there might be a bounce-back issue or an email typo during checkout.

Our payments are processed in United States Dollar.

Unfortunately, we do not. We currently ship to the US, Canada and Australia.

Orders usually ship within 72 hours. Once your order has shipped, you’ll receive an email with tracking details so you can keep a close eye on your order until it reaches its destination. 

Delivery timeframes vary depending on your location. If you select express shipping, you can expect your order to arrive within 1 to 3 business days. Choose standard shipping and you can expect your order to arrive within 2 to 8 business days. Standard shipping is free for all orders over €50. 

1.             Production (1-3 Business Days): Production takes 1 to 3 days.

2.             Shipping (4-8 Business Days): With production complete, your product is packaged securely shipped. Typically, shipping takes 4 to 8 busine days. ensuring sore delivery to your doorstep.

For comprehensive delivery times and further details, please refer to our Shipping Policy.

1.             Design Preview (2-4 days): Once you've placed your order, within 2-4 days, you'll receive an email showcasing your design.

2.             Production (1-3 Business Days): Upon approval, we jump into production mode which takes 1 to 3 days.

3.             Shipping (4-8 Business Days): With production complete, your product is packaged securely shipped. Typically, shipping takes 4 to 8 busine days. ensuring sore delivery to your doorstep.

For comprehensive delivery times and further details, please refer to our Shipping Policy.